Ensim Unify Hosted Exchange 2007 version 4.7.0 Update 2 Release Notes
Introduction:
The release notes provide information about Ensim Unify Hosted Exchange 2007 version 4.7.0 rollup Update 2 resolved issues, prerequisites, and installation instructions.
Resolved Issues:
Issue: The Exch2007HSManager.exe used to take long time to collect mailbox and Public folder usage collection and consume 100% CPU usage if there are large number of users and public folders in the system.(60498)
Resolution: Now, this is optimized.
Issue: Earlier, the Usage collection used to fail and display incorrect data in case the Root Organization Unit is different than "Hosting".(61563)
Resolution: Now this issue is resolved.
Issue: Earlier, customer could not change the OAB store limit to any value greater than 1000.(61322)
Resolution: Now it can be changed by creating a registry key. Note that creating this registry key is optional. The default value for OAB store limit will be 1000. This registry key needs to be created on all PE Servers.
Issue: Earlier, we could not add user if external contact exists in other organization with same email address.(61109)
Resolution: Now this issue is resolved. Refer Attachment "Enabling multiple external contacts with the same forwarder email address.htm" for more details.
Issue: Earlier, Mailbox Rights Delegation used to throw an error message when a delegate is added whose name contains a single quote.(61773)
Resolution: Now this issue is resolved.
New features
This update includes the following new features. The numbers in parentheses indicate the Ensim problem report (PR) number.
Note: - For all other type of licensing scheme "MAPI" and "Outlook / Entourage SPLA License" feature will be visible in the feature set on Control Panel.
Earlier, we could not set Public Folder and Distribution List as forwarding email address.(61093)
Resolution: Now this is possible.
Patch Information:
Download
ftp://ftp.ensim.com/download/unify/hostedexchange/4.7.0/update/2/Exchange2007-4.7.0-Update-2.zip
Prerequisites:
Before installing this rollup update, ensure that your Ensim Unify system has the following:
Unify Platform requirements
Time requirements and customer impact
It takes less than 20 minutes to apply the rollup update. During this time, new customers cannot be provisioned, and all Ensim Unify control panels are unavailable. However, existing customers can continue to use services without interruption.
Installing the rollup update
This section explains how to install the rollup update.
Pre-installation instructions
Before installing the rollup update, you need to disable PE server applications and backup the databases. This section describes the pre-installation instructions.
Ensure that all the requirements mentioned in the prerequisites section are satisfied unless they are marked as optional.
Disable the Provisioning Engine and Queue Manager services by performing the following steps on any one of the PE servers:
Log in to the PE server as domain administrator.
Unzip the rollup update zip file to a temporary directory.
Double-click the PreInstall.bat file.
You can view the log file StartStopServices.log located in the %SystemDrive% to verify that there are no errors reported.
Take backup of Ensim_WVH_Configuration, Ensim_Exchange and Ensim_Exchange2007 Database.
The pre-installation procedure is complete.
Installation instructions
After performing the steps in the pre-installation section, complete the following steps to install the rollup update.
On Provisioning Engine (PE) servers
Perform the following steps on each PE server:
The rollup update installation on the PE server is complete.
On Control Panel (CP) servers
Perform the following steps on each CP server:
On Hosting servers
Refer Post Installation Instructions of Update 2.
Post-installation instructions
After installing the rollup update as described in the preceding section, perform the following steps to complete the rollup update installation:
Perform the Post-installation instructions mentioned in the release notes of the following updates:
Update 1 release notes
On each Exchange 2007 server where Ensim Remote Service is installed, do the following steps: (Mandatory)
Customizing the language pack
If you have applied any language packs on your Unify setup, you must translate the new strings for each installed language. If the strings are not translated, then the MSGIDs are displayed in the control panel instead of the actual strings. For customizing the language pack, translate the newly added strings and add them to the user.EXCH2K7.strings.po file. For information and instructions about customizing the language pack, refer to the customization section in Ensim Unify 4.0.0 Language Pack Installation Guide.
The newly added strings have the following MSGIDs and are located in the EXCH2K7.strings.po file located on each CP Server in the %ProgramFiles%\Ensim\Ensim Unify\cp\resources\en-US folder.
| MSGID_EXCH_ABF9F14 | MSGID_EXCH_ ABF9F15 |
The post-installation procedure is complete.
Enable the Provisioning Engine and Queue Manager services by performing the following steps on any one of the PE servers:
Removing the rollup update
You can remove (or roll back) the installed rollup update by performing the following steps:
Before you begin, perform step 2 mentioned in the Pre-installation instructions section to disable PE and CP server applications.
Important: If the PE and CP software is installed on the same server, perform the CP-related instructions for removing the rollup update before performing the PE-related instructions.
On Provisioning Engine (PE) servers
Perform the following steps on each PE server.
On Control Panel (CP) servers
Perform the following steps on each CP server.
On Hosting servers
Restore the previous Exch2007HSManager.exe on all Exchange 2007 servers, which you backed-up while following Post-Installation Instructions in the Release Notes document of Update 2, on all Exchange 2007 servers. These files are usually located where Ensim Remote Service is installed, generally in folder C:\Program Files (x86)\Ensim\Ensim Unify\EnsimRemoteService\bin
After uninstalling the rollup update from all the servers, perform the step 2 mentioned in the Post-installation instructions section to complete the rollup update un-installation.
The rollup update rollback is complete.